Definitions
“Data controller” Refers to the person who determines the purposes and means of the processing of personal data.
“Personal data” (hereinafter “personal data”) Information that allows you to be recognized as a person. Your last name is personal data. Your telephone number, your email, your IP address are personal data.
“Processing of personal data” Operation or set of operations applied to personal data (collection, recording, conservation, consultation etc.)

Who collects personal data?
La Belle Orange SL, located at Calle Hipolito, 14 – 29560 Pizarra (Spain), is responsible for all processing of personal data carried out on the site www.labelleorange.es.

What personal data is collected?
The data collected is:
• Email address
• Name
• First name
• Postal address
• Postcode
• City
• Telephone number

What are the purposes of collecting your personal data?
La Belle Orange SL undertakes to collect, process or store your personal data for specific, legitimate and relevant purposes. Your data is processed for the following purposes:
• Management of customer account, shopping cart and orders
• Management of deliveries, order tracking and after-sales service
• Provision of customer service accessible by telephone or by chat-type instant messaging
• Provision of sharing tools on social networks
• Sending targeted commercial offers by email, by mobile notifications, on social networks or any other medium
• Management of your subscriptions to our newsletters, notification by email
• Collection of customer reviews on marketed products
• Notification when a product is in stock

With the exception of commercial prospecting operations, La Belle Orange considers that all of the above processing is necessary for the execution of the contract entered into between a Buyer and La Belle Orange (legitimate interest). Commercial prospecting operations are based on your consent to the processing of your data. Therefore, when creating your account on the site, you are expressly asked for your consent to receive offers from La Belle Orange. You have the option to withdraw this consent at any time directly by clicking on the unsubscribe link present on each email received or by contacting us. Also, we may use and compile data for profiling purposes. Profiling is the automated processing of your personal data. This data is used to evaluate, analyze and predict your preferences, interests and behavior. The legal basis for using data for profiling purposes is consent (cookie consent).

What are your rights and how can you exercise them with La Belle Orange?
In accordance with the GDPR, you have the right to access, rectify, delete and oppose data concerning you. You can exercise these rights by e-mail or by post to the following address:

La Belle Orange SL Calle Hipolito, 14 29560 Pizarra (Spain)
E-mail: fruits(at)labelleorange.es

La Belle Orange will send a response within 1 month after receipt of the request. You can also exercise your right to restriction of processing, erasure of your data, data portability and not to be subject to automated individual decision-making, including profiling. For the sake of confidentiality and protection of personal data, a copy of a signed identity document must be included in the request. In the event of an unsatisfactory response, you have the option of contacting the CNIL or any organization within your jurisdiction.

How long is your data kept?
La Belle Orange has determined precise rules concerning the retention period of users' personal data. To calculate the most relevant shelf life, La Belle Orange distinguishes between prospects who have never made a purchase from La Belle Orange and its partners, and customers who have already made a purchase. Concerning prospects, the starting point of the retention period constitutes the last prospecting sending for which the prospect is likely to be interested, that is to say that he clicked on the link in order to see what is available to him. propose. Concerning customers, the starting point of the shelf life constitutes their last purchase.

What happens to your data after your death?
In accordance with theArticle 40-1 of the Data Protection Act of January 6, 1978, you can send us your instructions relating to the conservation, erasure and communication of your personal data after your death. These guidelines can be general or specific. To send us your instructions, contact us by email.

Who are the recipients of your data?
Your data is transmitted to La Belle Orange which can process the data on its behalf (this is the recipient). Exceptionally, your data may be transmitted to a carrier or responsible for a distribution point to manage deliveries.

The recipients of the data are therefore:
• The Beautiful Orange
• Carriers and those responsible for distribution points in an exceptional manner
• Police authorities in the context of legal requisitions concerning the fight against fraud

La Belle Orange also uses subcontractors for the following operations:
• Secure payment on the site
• The fight against fraud through banking intermediaries
• Shipping your orders
• Carrying out technical maintenance and development operations for the website

Does La Belle Orange have a data protection officer?
The data protection officer is Julien Brantener. He is also responsible for data processing in compliance with European Regulations. For all questions relating to the protection of personal data, we provide you with a contact address: fruits(at)labelleorange.es

Are your data sent outside the European Union?
In order to meet the rights and requirements of the European Union, La Belle Orange hosts all of its customers' data on European soil. Customer data is therefore, as it stands, not sent outside the European Union. In addition, La Belle Orange takes various measures to ensure the security of your data against loss, misuse, unauthorized access, disclosure, modification or destruction. Especially :
• Access to the databases is strictly reserved for people authorized to read them as part of their missions.
• In accordance with the Data Protection Act of January 6, 1978 and the European Regulation, La Belle Orange has ensured that subcontractors undertake to respect the security and confidentiality of data.
• All La Belle Orange employees are made aware of the protection of personal data through training, newsletters and team meetings.

Edit
La Belle Orange reserves the right to modify this Data Protection Policy at any time. In the event of a substantial modification such as the introduction of a new purpose, La Belle Orange will provide you with information in advance about this other purpose. This is to ensure that you have a reasonable period of time to exercise your rights under the Data Protection Act of January 6, 1978 and the European Regulation. We nevertheless encourage you to regularly consult the Policy in order to become aware of the terms of protection of your personal information provided by La Belle Orange. This Policy was last updated on September 1, 2023.

Contact
For any questions, you can contact us directly by contacting:
fruits(at)labelleorange.es
or by mail
La Belle Orange – Calle Porvenir – 3 Nave 8 – 29560 Pizarra (Spain).